Ready to laugh, reminisce, and cry about the plight of Amazon sellers around the world in 2021? Us too. As the year winds down, we’ve gathered posts that struck a chord with our account managers and marketing team, from that always-visible location on the front page of Seller Central. For many businesses, it hasn’t been an easy year, and we truly sympathise with the emotional roller coaster that working with Amazon brings. You’re not alone, and if you need help and perhaps aren’t getting the answers you need in the forums? Just reach out.
What are the Amazon Seller Forums?
The Amazon Seller Forums exist in each locale for sellers (some 2 million of them globally, by the latest data) to gather and share information, concerns, and ask questions. As an agency with a range of eCommerce services and a diverse list of clients, we get to see Amazon Seller Forum posts all over the world, all the time. Sometimes, we can’t help but laugh at the posts, which range from frustrated and humorous to downright cynical.
Here are some of the greatest hits of 2021.
The best Seller Forum posts
When those tickets get resolved without any resolution at all. With Amazon's frequent changes and often-inconsistent advice, Seller Forum posts often serve as a place for marketplace sellers to vent and seek consolation from others who can understand.
On the other hand, you do sometimes get answers from Seller Support, but they're not always the answers you're hoping for. We'd probably faint, too.
Thanks to Amazon policies and an opaque algorithm, losing the Buy Box is a frequent issue, especially for new or inexperienced sellers. Many Seller Forum posts address inconsistent sales or problems that cause ASINs to not appear buyable for customers. Seller Central issues are also on repeat.
We've been there, buddy. Selling on Amazon isn't easy! Fortunately, there's help if you need it. From strategy planning to Amazon Advertising support and full account management, eCommerce Nurse offers many services to help sellers and vendors at all stages and levels.
But sometimes, there are things we can't explain.
And other times, it's just pandemic things.
Finally, we know eCommerce can be cutthroat, but not literally. This has to be a violation of the Amazon terms of service.
In conclusion, if you've made it through all those tickets and Seller Central issues and Buy Box losses, we commend you, sellers of Amazon!