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Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company.

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Importing to Europe

The seller's guide to importing to Amazon Europe: FBA programs (Part 1/3)

Guest blog from Shypple | A three-part series on shipping solutions for Amazon EU | part one Selling in Amazon Europe is a bit more complicated than simply shipping your products to a European warehouse and watching the sales roll in. For this series, we welcome Shypple, a company whose “shipping made simple” vision is […]
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How to generate Amazon customer reviews

In the online retail space, customer reviews can truly make or break your business. Having a solid online reputation will go a long way in building your brand and generating sales. Potential buyers will absolutely look at reviews before making a purchase, which is why requesting feedback is important. Even if you know about reviews […]
Amazon Advertising

Invest in Amazon Advertising to increase traffic and boost sales

There are more than 500 million products on Amazon.com. Sellers can have a great product, that is properly set up, priced correctly, and full of rich details on the product page and still struggle with converting sales. With the fierce competition among thousands of sellers, getting your product in front of the customer and clicked […]

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